"The art of communication is the language of leadership."

― James C. Humes - Author/Former Presidential Speech Writer


Jessica Taylor is a seasoned communications professional with broad experience in government, Fortune 500 and non-profit settings. She has independently developed communications strategies for reductions in force, benefits rollouts, culture initiatives, core values, mergers and acquisitions and other large-scale organizational changes. Jessica partners closely with C-suite executives, business leaders and teams seeking communications coaching and guidance to effectively lead and work through change.

Her professional work has been published online in Huffington Post, Forbes, Mashable, Scary Mommy, and Yahoo, among other sites.


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Thoughtful and effective communication is one of the most important attributes of any leader that can make or break your credibility. It's not just the words you choose, but when you deliver them, what channel carries your message and what happens after you communicate.

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High-performing organizations make employee communications a priority. An informed workforce is an engaged workforce, and an engaged workforce drives a strong and accountable culture. In fact, employees cite how and when they receive information as a leading attribute in workplace satisfaction and trust in leadership.

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Public relations is more than seeking media coverage for your products and events. It means ongoing outreach, and maintaining strong relationships with your organization's target audience, the media and other opinion leaders.

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The most successful organizations are constantly evolving. Whether changes are planned or unexpected, the way they are messaged to employees and externally sets the stage for how they will be perceived. Timing, messaging and audience segmentation are critical considerations for how any large-scale change is executed.

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Effective crisis communication planning is not just reactionary; when executed effectively, it includes plans and preventative measures to limit the impact of any unexpected challenge or event. The right tools and approach to crisis communications provide immense peace of mind, and protect an individual or organization from any challenge to its reputation.

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Social media is a valuable communications and marketing tool when leveraged strategically. Gone are the days of haphazardly posting updates and articles; the right content and methodology is essential. Channels like Facebook, LinkedIn and Instagram have evolved into true business tools that can serve as differentiators within a customized strategy.



Non-Awkward Ways to Start and End Networking Conversations

Non-Awkward Ways to Start and End Networking Conversations

May 1, 2017

Published on Forbes: Mar. 6, 2012 *most-read article on Forbes.com for 24+ hours. When I first started attending networking events, I was terrified to approach large groups of strangers. I watched some of my peers dive into these situations with ease, and wondered how on earth they made it look so natural. Meanwhile, I found … Read More

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What You Should Know Before Buying a Home

What You Should Know Before Buying a Home

November 3, 2016

Published on Forbes: Feb. 3, 2012 When I moved out of my parents’ house and into my freshman dorm room, I had no idea that my existing concept of “home” would change so dramatically. Throughout college and my first few years in the real world, I found a reason to move every single year. Yes, … Read More

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The Internal Interview: How to Nail an Interview at Your Current Company

The Internal Interview: How to Nail an Interview at Your Current Company

November 1, 2016

Published on Forbes: Nov. 13, 2012 You’ve been thinking about making a lateral jump within your company, and you’ve had your eye out for marketing positions for months. Or, your boss knows you’ve been looking to switch into a more creative role, and she’s recommended you for an editorial position in another department. And now, you’ve found yourself with … Read More

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Jessica has a solid work ethic and applies this work ethic with the utmost integrity to her job. I admire her ability to think through problems clearly. She has been an invaluable resource to many of our key executives here at Phoenix, helping to clearly articulate our message of education to careers advocating for our students.

RAJ RAMACHANDRAN, Senior Partner, Korn Ferry

Jessica has a keen sense of what will resonate with an audience and an ability to help people inside the company come to a better understanding of the strategic communications goals that she developed.

AARON MARTIN, Attorney, Snell & Wilmer

Jessica is a bright, strategic, and creative communications professional who consistently delivers a solid product. Whether a project was complex, sensitive or designed to entertain, I knew I could count on Jessica. Her thoughtful approach and her creativity as a writer make her a valuable resource.

JENNIFER ERICSSON, Owner, JAE Communications